Terms and conditions

Electricity and water should all be available to Lincs Carpet Cleaning at the premises which are to be cleaned. Lincs Carpet Cleaning, will not be liable for any charge relating from any Gas, Electricity or water used at and from the premises. If there is no Electricity and / or Gas available, and any agent, landlord or customer requires Lincs Carpet Cleaning to top up a key or card, an administration fee of £10.00 will be applied on top of any charges payable for the top-up, unless agreed prior in writing.

If Water or Electricity is not available on site premises and the works cannot be carried out due to this then an administration fee of £35.00 will be payable. All fees are to be paid with 14 days from the date of any invoice.

Cancellations

To cancel a booking please email Office@LincsCarpetcleaning.co.uk, there is no cancellation charge if you cancel within 24 hours of making your booking and the booking itself is due to commence in not less than 48 hours. If you cancel after 24 hours of making your booking or the booked appointment is within 48hours of the cancellation email, then a charge of £35 will be payable. In exceptional circumstance Lincs Carpet Cleaning reserve the right to cancel your appointment. If cancelled at the request of Lincs Carpet Cleaning you will be notified and any payments will be refunded.